F.A.Q.

Questions About Your Order

How quickly should I expect a response to my online order?

Online orders are processed immediately, so the key should not take very long to arrive. If for some reason you have not received your key one hour after the order was confirmed, then please check your Spam filter to make sure it hasn’t caught the message. If you still do not have the key, please contact us

Questions About Your Registration Keys

How do I activate my software?

When you start the Easy Screen Capture Video in the trial version you are presented with a Reminder Window that has a ‘Enter Key’ button. Click the ‘Enter Key’ button and you will immediately see Enter Key Window. Here you need to enter your Name and Key exactly as it is in your email receipt and click OK. Your software will now be activated and you will no longer see the Reminder Window when starting Easy Screen Capture Video. Please note that that your receipt will indicate a serial number which is actually the key needed to activate your software.

Questions About Installing Your Software

Can I upgrade directly from the trial version?

Yes, you can upgrade from the trial version by clicking on the ‘buy now’ button. After receiving your Name and Key simply enter these and your software will be activited.

How to add HD Quality to Easy Screen Capture Video

How to add HD Quality to Easy Screen Capture Video

Click here for direct download for DivXInstaller.exe and follow instructions.
Or go to DivX Website Download

Questions About System Requirements

What are the system requirements?

Microsoft Windows 7, Vista, XP, 98, Me, NT 4.0, 2000
400 MHz processor
64 MB recommended
4 MB of hard-disk space for program installation

Questions About Fuly Featured Trial Period

What is the fully featured functional version?

We want you to be completely satisfied with how Easy Screen Capture Video will work for you. Therefore, we have made a fully functional trial version available for you to try out. This means you get to check out every feature of Easy Screen Capture Video in advance. As you have the opportunity to ‘try before you buy’ you understand and agree that there is a no refund policy for the purchase of the software. We feel this is best the guarantee as you will know how to use the software and what it can do for you before you buy. When you are ready simply register Easy Screen Capture Video.

How long is the trial period?

You have 19 free uses during the free trial period with Easy Screen Capture Video.

How do I record Audio?

How do I record Audio?

Yes, you can record audio from a microphone or from your speakers.

Please be sure that ‘Record Audio’ under the options menu is checked. You need a sound card with an attached microphone to use this option. Basically, if you can hear the streaming audio in your speakers, you should be able to simply set the recording device to WaveOut (in Volume Control, Recording Properties, etc.) and the program will actually record what you are also hearing in your speakers

How to Record Audio From Your Computer’s Speakers

How do I see my Video Recording?

How do I see my Video Recording?

First click on the Options Menu.

You will then see a drop down submenu and then click on Program options (at the bottom of the list).
You will then see the ‘Play AVI video file when recording stops’
IMPORTANT: Make sure this is checked.

When you stop recording a window will pop up letting you save your recording and after it is saved Easy Screen Capture Video will automatically play your recording.